Last Updated: November 2025

1. General Information

Fast Fix UAE provides professional home appliance repair services in UAE, including washing machines, refrigerators, air conditioners, ovens, and other household appliances. By using our website https://fastfixuae.co or booking our services, you agree to these Terms & Conditions. All services are provided by trained technicians using high-quality spare parts and professional repair methods.

2. Service Booking

Customers can book services through our website, WhatsApp, or phone. All bookings are subject to technician availability and confirmation by our team. We strive to provide accurate service schedules, but Fast Fix UAE cannot guarantee exact appointment times due to unforeseen circumstances such as traffic, technician availability, or emergencies. Bookings are confirmed only when acknowledged by our staff.

3. Inspection and Repair Charges

All service charges, including inspection fees, parts, and labor costs, will be communicated prior to service commencement. Final charges may vary depending on the type of appliance, complexity of the repair, and required replacement parts. Customers are responsible for payments upon service completion unless otherwise agreed. Additional services requested during the repair will be charged separately with prior consent.

4. Cancellation and Rescheduling

Customers may cancel or reschedule appointments at least 2 hours before the scheduled service time. Cancellations or rescheduling requests made after this period may be subject to a nominal visit fee if a technician has already been dispatched. Fast Fix UAE reserves the right to reschedule services due to unforeseen circumstances, emergencies, or operational requirements, with notice provided to the customer as soon as possible.

5. Warranty and Liability

Fast Fix UAE provides limited warranty on specific repairs and parts, which will be clearly communicated at the time of service. Warranty coverage does not apply if the appliance is subsequently repaired by another service provider or damaged due to user misuse. The company is not liable for indirect, incidental, or consequential damages resulting from appliance failure. All claims must be submitted within the warranty period, and proof of service may be required.

6. Customer Responsibilities

Customers are responsible for providing accurate information about the appliance and its issues, ensuring safe access for technicians, and following basic safety precautions before and after service. Any damage resulting from negligence or improper use by the customer is not covered under warranty. Customers must provide a safe working environment for the technician and remove obstacles that could hinder the repair process.

7. Privacy and Data Use

All personal information collected during booking, communication, or service delivery will be used only for service provision, scheduling, and quality improvement purposes, in accordance with our Privacy Policy. Fast Fix UAE does not share, sell, or rent customer information to third parties except as required for service fulfillment or by law.

8. Service Area

Fast Fix UAE provides services exclusively within UAE and nearby areas. Requests from locations outside our service area may be declined or subject to additional charges for travel. Customers are responsible for ensuring the service location is within our operational coverage before booking.

9. Changes to Terms

Fast Fix UAE reserves the right to update or modify these Terms & Conditions at any time. Any changes will be posted on this page with the updated “Last Updated” date. Continued use of our website or services after modifications constitutes acceptance of the revised Terms & Conditions.

10. Contact Information

For any questions or concerns regarding these Terms & Conditions, customers can contact Fast Fix UAE via email at [email protected], call +971523989670, or visit our office at Corner 47 Algeria St, Mirdif, UAE, UAE. Our team is committed to providing transparent, professional, and high-quality services while ensuring customer satisfaction and compliance with applicable laws.